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Purchase Options
Maintenance Connection is a web-based maintenance management system available via three purchase options. All three options include the same software, but different methods of ownership, services, and installation. Each option includes the MRO WorkCentre, Technician WorkCentre and Reporter Applications, with the Service Requester being optional.
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Maintenance Connection |
Maintenance Connection OnsiteTM |
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Customer is provided with an application software service accessible via the Internet that is paid for on a monthly basis. This option is designed for organisations that do not wish to have the large upfront capital outlay involved in purchasing a comprehensive software system. With this option, software upgrades are automatic, and your organisation can be up and running in no time.
This option is chosen by 20% of existing Maintenance Connection customers. |
Customer purchases and owns the software licenses. Maintenance Connection hosts the application in our secure data centre accessible via the Internet. This option is designed for organisations that do not want the burden of maintaining an application server or backing up a database. At any time, you have the flexibility to move the application and database from our secure data centre to inside your organisation.
This option is chosen by 20% of existing Maintenance Connection customers. |
Customer purchases and owns the software licenses. Maintenance Connection will install the application onsite. This option is designed for organisations that wish to run the application internally on an Intranet. It is the Customer’s responsibility to provide the server hardware and backup / maintain the database.
This option is chosen by 60% of existing Maintenance Connection customers.
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§ Dedicated Server where Maintenance Connection will be installed: Software Requirements: § Windows Server 2000 / 2003 / 2008 § Internet Information Services (IIS) § Microsoft SQL Server Standard 2000 / 2005 / 2008 Detailed Hardware Spec
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Upgrades and Technical Support § Included in monthly fee § Semi-annual software upgrades / maintenance
§ Unlimited support incidents via support line |
Upgrades and Technical Support § 18% of software total § Annual software upgrades / maintenance § Unlimited support incidents via support line
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Upgrades and Technical Support § 18% of software total § Annual software upgrades / maintenance § Unlimited support incidents via support line |